Words of Wisdom: Malcolm Gladwell

Malcolm Gladwell is a Canadian writer, author, and social commentator.  Years ago, I read some of his New Yorker magazine articles and I am currently reading his book The Tipping Point.  Here are some of his ideas:

  • Instinct is the gift of experience. The first question you have to ask yourself is, 'On what basis am I making a judgment?' ... If you have no experience, then your instincts aren't any good
  • What do we tell our children? ... Haste makes waste. Look before you leap. Stop and think. Don't judge a book by its cover. We believe that we are always better off gathering as much information as possible and spending as much time as possible in deliberation
  • That fundamentally undermines your ability to access the best part of your instincts. So my advice to those people would be stop thinking and introspecting so much and do a little more acting
  • I suspect people who are indecisive are people who are far too enamored of analysis in all settings and are destroying their ability to make an instinctive judgment through over-analysis and that's dangerous
  • The single most important thing a city can do is provide a community where interesting, smart people want to live with their families
  • If we are to learn to improve the quality of the decisions we make, we need to accept the mysterious nature of our snap judgments
  • The face is not a secondary billboard for our internal feelings. It is an equal partner in the emotional process
  • There can be as much value in the blink of an eye as in months of rational analysis
  • It is the new and different that is always most vulnerable to market research
  • Truly successful decision making relies on a balance between deliberate and instinctive thinking
  • We have, as human beings, a storytelling problem. We're a bit too quick to come up with explanations for things we don't really have an explanation for
  • We don't know where our first impressions come from or precisely what they mean, so we don't always appreciate their fragility



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Related posts:
Words of Wisdom: Les Brown
Words of Wisdom: On Taking Action
Words of Wisdom: Learning
Words of Wisdom: Steve Jobs
Words of Wisdom: Tom Peters

 

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